Books

Discover insightful reads from industry experts, tackling essential topics like business intelligence, leadership development, and performance management. Each book provides practical strategies and real-world examples to help professionals and organizations navigate complex challenges. Whether you’re looking to enhance data-driven decision-making, improve leadership qualities, or integrate performance and quality management, these books offer valuable guidance and actionable solutions. Explore the latest publications and find the resources to support your success.

Unleashing the Power of BI:
Enhancing Decision Making through Data Management and Governance

Daniel Elacqua, MBA, PMP & Gwen E. Garrison, PhD
Time and expertise are often in short supply, but the need is critical to increase member engagement, event participation, and overall revenue. Before you can get to business intelligence, you need to lay a good foundation with internal data management and governance. This book presents you with the five core areas of data management — Quality, Ecology, Privacy & Security, Policies & Procedures, and Data Handling — In an accessible way to get your started. So, before you spend big on BI applications or connecting systems, start here to harness your data to drive decision making.

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Performance and Quality Management:
The Impact and Necessity of Integrating in Business

Christopher E. Maynard
In “Performance and Quality Management: The Impact and Necessity of Integrating in Business,” Christopher E. Maynard explores the essential role of performance and quality management in today’s business landscape. Drawing from his extensive experience, he provides practical insights on effective communication, professional development, and performance improvement strategies. The book emphasizes leadership’s pivotal role in fostering a customer-centric culture while examining how technological advancements like artificial intelligence and digital transformation are reshaping these fields. This resource equips professionals with the tools and knowledge needed to thrive in a rapidly evolving environment.

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Leadership Qualities:
Charting the Journey to Effective Leadership

Christopher E. Maynard
​“Leadership Qualities: Charting the Journey to Effective Leadership” serves as a comprehensive guide for aspiring and seasoned leaders alike. Christopher E. Maynard outlines thirty key leadership qualities, illustrated through the relatable journey of Sally, a manager who embodies these traits. Each chapter offers actionable insights and practical examples, making the concepts accessible and applicable. This book not only inspires personal growth but also provides a roadmap for leading with confidence and integrity, empowering readers to navigate the complexities of effective leadership.

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