by Becky Breeden

It is easy to assume that a process is ripe for improvement when it's broken, but that’s not always the case. Sometimes it’s too late by the time it’s broken, or you end up misplacing causation during the chaos. Typically, organizations need to dig a little more deeply to find opportunities. 

​Whether you have a specific process in mind or are looking to make broader changes, here are four approaches used to determine processes that are ready for improvement.

by ​Christopher E. Maynard 

Every organization aspires to operate seamlessly, reducing inefficiencies while maximizing output. Yet, achieving consistency and continuous improvement in operations is an ongoing challenge. Standard Operating Procedures (SOPs) serve as the backbone of well-functioning organizations, providing the structure necessary for process optimization. More than just rigid documents, SOPs are living guides that adapt alongside the business, ensuring that workflows remain streamlined, employees stay engaged, and technology is leveraged effectively.

by ​Daniel Elacqua, MBA, PMP

Let’s be real — staff transitions can be stressful.

Whether we like it or not, every organization experiences staff turnover. This inevitably leaves a gap that needs to be filled, and it’s pretty much always up to leadership to keep things moving smoothly.

Over the years, I’ve seen organizations handle this well. But I’ve also seen organizations scramble, patch things together with tape and best intentions, and hope for the best.