AMS Fest Chicago: Powered by Association TRENDS
- June 16 - 18, 2025
- Allegro Royal Sonesta
- Chicago, IL
If you’re considering a new AMS, implementing one for the first time, or just want to stay up to date on what is out there, AMS Fest Chicago is the place to be.
Brought to you by Association TRENDS, AMS Fest is an opportunity to meet face-to-face with other association executives, consultants (including Strategico!), industry partners, and AMS vendors who all want to engage in discussions around nothing but association management software.
Join Strategico’s CEO, Daniel Elacqua and Senior CIO Consultant, Christopher Maynard for a live session: Safeguarding AMS Knowledge: Managing Staff Transitions Without Losing Critical Expertise.
- June 18, 2025
- 12:10 PM – 1:10 PM CST
Staff turnover is inevitable—but losing AMS knowledge doesn’t have to be. This session will equip you with strategies to protect your systems, processes, and data by building a culture of documentation, cross-training, and knowledge sharing.
You’ll learn:
- How to identify the AMS knowledge most at risk during staff transitions
- Best practices for documenting workflows, configurations, and customizations
- Strategies for cross-training teams and transferring knowledge effectively
- How to use SOPs and knowledge bases to safeguard institutional expertise
- Real-world examples from associations that have successfully navigated staff changes without missing a beat
Whether you're preparing for future transitions or navigating them now, this session will help you ensure AMS continuity and resilience.
Don’t miss this session! Join us live at AMS Fest Chicago!